Proper
A new communication app for tenants and landlords created to reinvent rental property management and make it much more streamlined.
About the project
Proper renders any essential housework super-easy by bringing landlords, their tenants, and third-party contractors into a single mobile app where they can align their efforts.
-
Industry
Real Estate
-
Type of project
Web and mobile solution
-
Country
USA
-
Duration
7 month
Business Goals
Proper team addressed us with the task to create an all-native powerful multifunctional property management software entrusting us with full responsibility for the technical side of the project as well as the UX/UI.
The goal of a Proper app is to make communication between landlords and tenants as easy, effective and quick as possible in order to solve issues arising at the renting space. Proper team invented the project that would eventually change the rental with the mobile app that would unite everyone involved in property management at this scale.
Together with us, they’ve created the rental property management mobile app that would help tenants easily communicate any issues that come around, remind the landlords about their pending requests and hire professionals to resolve these problems.
Key Challenges
-
Develop highly-functioning and accessible UI/UX design with intuitive user experience
-
End-to-end encryption for communication content
-
Connecting three parties in the consolidated communication process
-
Payment system integration within the app
Solutions
Thanks to strong expertise in real estate app development our engineers and UX designers have delivered a fluid mobile app for tenants and landlords.
We’ve managed to predict and cover all the user flows required to fulfill the needs of our client base. Both tenant and landlord go through a fairly similar SMS register/login process.
Our team came up with an idea of using Firebase Realtime. It allows us to easily create active shortened SMS links which log the user into the mobile app right away. In case they don’t have it installed, the link automatically takes them to the App Store or Google Play page.
We’ve added a possibility to easily download photos in order to report an issue. Thus, the tenant can take a photo describing the problem or upload it from the galley. Afterward, they need to choose the category of the issue from the available classification menu. Then, fill in the details describing it along with the address of residence and send it to the landlord.
Google Map integration allows users to display location that lets them make sure they’ve entered the right address. It also helps contractors to find the place effortlessly.
If one landlord has multiple properties rented by tenants, they can be viewed in a single unified list. In order to prevent any confusion, the owner re-enters and confirms the address that the tenant had specified in the maintenance request. In the end, this matching address will be sent to the contractor.
Landlords can add contractors to their list, so that when the issue arises, they can quickly share it, so that the contractor could view it and take the job right away. When it’s complete, contractors can send the invoice from within the app which supports direct debit card payments.
Achievements
We’re proud to be a part of SmartStarts success.
-
42 000 monthly
Active Users in the first quarter
-
36 000 requests
created in the first quarter
-
12 000 requests
enlisted in the first quarter
Key features
-
Taking images right within the app or uploading them from the gallery
-
Live Chat
-
A single hub for all parties communication
-
Notifications with the issue’s progress
-
Creating an issue for the landlord and the contractor
-
Landlord profile with multiple properties list and issues’ coordination within the profile
-
Database of contractors within the app
-
Processing invoices upon completed work orders
-
Payment integration
The team behind the project
Since the Proper team wanted to develop iOS and Android apps at once, we needed a strong team of software developers. There were five of them involved – front-end, back-end, iOS and Android. As the architecture of the project had to be complex, yet seamlessly working, we’ve added Senior Software Architect to the team.
The team was managed by the Project Manager experienced in developing highly functioning mobile apps. QA specialists provided manual and automated testing to assure the platform worked smoothly.
Product Manager and a team of UI/UX designers made sure the user experience is accessible, practical and effortless.
-
Client
-
Project Manager
-
5 Developers
-
1 Software Architect
-
2 UI/UX designers
-
1 Product Manager
-
2 QA Specialists
-
Tech Stack
Our engineering team chose AWS for cloud storage and MySQL as the main database. Swift with Kotlin for developing iOS and Android apps respectively.
We’ve also integrated Google Maps & Places to choose the address in the app. And Firebase for quick and easy login.
-
Swift
-
MVC
-
Wordpress
-
Firebase
-
Google Maps & Places
-
Kotlin
-
AWS
-
MySQL
Testimonials
Softermii has a hard commitment towards the project delivery on time without any delay.
We ended up by having a very attractive product that can compete with any other virtual platform.
Softermii are great with time management and produce high-quality work.
Because of how satisfied we've been with their work on this project, we're exploring bringing them in on a new project as well.
They were really on top of everything.
They know how important my timelines were and they made sure that they're dead to them and got everything done quickly.
The team is really flexible with picking up urgent bugs.
I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.
Softermii delivered a technically sophisticated app.
It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.
I would highly recommend Softermii for any programming needs.
I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.
Excellent programming skills and timely delivery.
They were able to take our poorly documented description and deliver a world-class app.
They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.
The results were consistently top quality and the devs are friendly and responsive.
Get valuable insights
Discover the benefits of digital disruption in your industry
Real Estate Trends
17 Real Estate Technology & Property Trends for 2024Andrii Horiachko, Co-Founder at Softermii
Real Estate Trends
17 Real Estate Technology & Property Trends for 2024Andrii Horiachko, Co-Founder at Softermii
Don’t dream for success, contact us
Leave an inquiry or contact us via email and phone. We will contact you within 24 hours during work days.
-
Los Angeles, USA
10828 Fruitland Dr. Studio City, CA 91604
-
Austin, USA
701 Brazos St, Austin, TX 78701
-
-
Tel Aviv, IL
31, Rothschild Blvd
-
Warsaw, PL
Przeskok 2
-
London, UK
6, The Marlins, Northwood
-
Munich, DE
3, Stahlgruberring
-
Vienna, AT
Palmersstraße 6-8, 2351 Wiener Neudorf
-
Kyiv, Ukraine
154, Borshchagivska Street
