The Best Text Chat Framework: Features and Pricing Comparison

Best text chat framework comparison — white paper cover

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What's inside

Adding a chat feature through a third-party service to connect your users is a no-brainer. What you get is more or less effortless implementation, in some cases rich features and maybe qualified support during and after implementation. With that minefield in mind, it may be hard to choose the best and most suitable framework that’ll work for you.

Some of the most popular solutions available right now are Cometchat, Twilio, Agora, SendBird, PubNub, and TalkJS. And if you're looking which solution best suits you, there's no need for you to trawl through lists of tech specs, feature lists, and go on countless sales calls to find out everything you need to make a choice — we got you.

We've compiled a comparison between these six services in seven different categories that include 26 features and categories, as well as pros and cons to help you decide on the most suitable one for you. Download to dive in!

Detailed feature descriptions

The most popular frameworks on the market

Cost of every framework

Supported platforms and compliances

Frequently asked questions

What is the best text chat framework?
There is no single best framework — it depends on your platforms, scale and compliance needs. The white paper compares CometChat, Twilio, Agora, SendBird, PubNub and TalkJS side by side.
How much do text chat frameworks cost?
Pricing models differ by provider (per-user, per-message or per-connection). The guide lays out the cost of each framework so you can forecast spend at your expected volume.
Which platforms and compliances do chat frameworks support?
Coverage of iOS, Android, web and compliance standards varies by vendor. The white paper lists supported platforms and compliances for every framework compared.

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