InfoMed

Healthcare · Telehealth

InfoMed Telehealth

An mHealth platform for providers and patients — scheduling, video visits and a health-information hub.

InfoMed Telehealth

About the project

InfoMed Telehealth is an mHealth solution for providers and patients that makes scheduling and conducting telehealth visits effortless. It is also a health-information hub whose partners supply valuable resources across many topics, with an advanced, multi-filter search engine for finding providers and information.

Industry

Healthcare

Type of project

Telehealth platform

Platform

Web & mobile

Compliance

HIPAA · FHIR

Business Goals

Because the app serves providers and patients alike, a primary goal was to connect both parties quickly — scheduling appointments and communicating fast, and letting practitioners hold consultations with colleagues.

The other goal was an informative hub giving users and specialists access to resources like podcasts and articles, part of them sponsored by InfoMed Telehealth’s partners.

Infomed telehealth scheduling and consultation screen

Key challenges

  • Security

  • Usability

  • Accessibility

  • Advanced search

  • Real-time appointments

  • Easy admin management

Solution

Security & HIPAA compliance:

Sensitive data is protected with full security protocols, hashing and a HIPAA-compliant, FHIR-ready EHR.

InfoMed screen 1

Accessible, usable UX:

A sustainable, intuitive interface that works for every patient on phones, tablets and desktop.

InfoMed screen 2

Advanced provider search:

Map-based, filterable search by recommendations, keywords and reviews makes choosing a provider effortless.

InfoMed screen 3

Real-time video consultations:

Schedulable video visits give patients high-quality care regardless of location.

InfoMed screen 4

Health information hub:

A partner-sponsored hub of resources users can explore to learn about their health.

InfoMed screen 5

Achievements

InfoMed Telehealth gained traction in its first quarter.

  • Users

    10,000

    in the first quarter

    Patients and providers onboarded fast.

  • Resources

    300+

    from 6 health-hub partners

    A growing library of trusted health content.

  • Consultations

    15,250

    ~20 min average session

    Telehealth consultations in the first quarter.

Key features

  • Security protocols & compliance

    Security protocols and hashing to meet major data-management regulations.

  • Advanced search

    Find practitioners by location, reviews, keywords and more.

  • Health information hub

    Resources from partners — articles and podcasts for patients and specialists.

  • Superadmin management

    Simple WordPress-based management for superadmins.

  • Telehealth & P2P consultations

    Telehealth appointments and peer-to-peer consultations for practitioners.

  • Support chat

    In-app support for consultations, appointments and hub usage.

The team behind the project

A cross-functional team delivered InfoMed Telehealth — from architecture and development to design, analysis and QA.

Client

  • 1

    PM

  • 3

    Developers

  • 1

    Designer

  • 1

    Business Analyst

  • 2

    QA

  • 1

    DevOps

Tech Stack

  • PHP

    PHP

  • Wordpress

    Wordpress

  • jQuery

    jQuery

  • WebRTC

    WebRTC

  • HTML 5

    HTML 5

  • CSS

    CSS

  • .NET

    .NET

  • React

    React

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Testimonials

Event10x

Softermii has a hard commitment towards the project delivery on time without any delay.

We ended up by having a very attractive product that can compete with any other virtual platform.

Walid Farghal, Director General, Event10x

Cococure

Excellent programming skills and timely delivery.

They were able to take our poorly documented description and deliver a world-class app.

Folabi Ogunkoya, Founder, Cococure

SoundIt

It's great to know that all of the development is backed up by careful planning.

The app has so far garnered a lot of attention from potential investors. Softermii has very structured project management and utilizes the Atlassian Suite; their team is organized, serious, and professional.

Eriz Zarate, CTO, SoundIt

TempTribe, London

The team is really flexible with picking up urgent bugs.

I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.

Duncan Mitchell, Managing Director, Co-Founder, TempTribe, London

Scoby Social

Softermii delivered a technically sophisticated app.

It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.

David Levine, Founder, Scoby Social

Dollar Shave Club

I would highly recommend Softermii for any programming needs.

I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.

Ashley Lewis, VP of Product, Dollar Shave Club

Locum App, London

They were really on top of everything.

They know how important my timelines were and they made sure that they’re dead to them and got everything done quickly.

Reece Samani, CEO & Founder, Locum App, London

ITRex Group

They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.

The results were consistently top quality and the devs are friendly and responsive.

Shervin Delband, Director of US Operations, ITRex Group

Convo Corp

They had logical, well thought-out plans with different execution strategies that had supported our timelines.

Softermii had created largely acceptable deliverables. The team had been cooperative in fixing and improving areas with logical, well thought-out plans with various execution strategies.

Momina Wahab, Director Agile PMO, Convo Corp

Softermii are great with time management and produce high-quality work.

Because of how satisfied we’ve been with their work on this project, we’re exploring bringing them in on a new project as well.

Muna Al Hashemi, Founder of a Proptech Startup

Luciid

I don't feel they lack in any department regarding getting the job done properly — they are all-encompassing.

They lead a well-planned process to stay within deadlines and budgets and ensure a solid project management experience. The team also praises their ability to incorporate everything they need all around.

Kwesi Peyna, Owner & CEO, Luciid

Their team members were very invested in finding solutions for us.

Softermii brought useful suggestions to the process. The collaboration with developers was close and efficient, and final outcomes for the project are promising.

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