Softermii has a hard commitment towards the project delivery on time without any delay.
We ended up by having a very attractive product that can compete with any other virtual platform.
Walid Farghal, Director General, Event10x
Healthcare · Diabetes care
My Health Explained
A web & mobile diabetes-management platform from a renowned specialist and his expert team.
About the project
My Health Explained is a web and mHealth app created by world-renowned diabetes specialist Sultan Linjawi — with 30+ years in medicine — and his team of leading psychologists, dieticians and educators who understand the problems people with diabetes face.
Industry
Healthcare
Type of project
Web & mobile platform
Country
Australia
Duration
6 months
Business Goals
Led by a renowned diabetes specialist and his expert team, the goal of My Health Explained is to improve patient outcomes — harnessing deep medical knowledge to deliver real health improvements for people living with diabetes.
A key objective was a platform accessible and easy to use for everyone, regardless of technical familiarity.
Key challenges
User accessibility
Adapting to tech advances
EHR integration
Data security & privacy
Telemedicine & AI chat
Regulation compliance
Solution
Scalable platform:
Built to handle large volumes of patient data, complex analytics and multiple interfaces.
HIPAA & GDPR security:
Patient data protected to strict US (HIPAA) and EU (GDPR) regulations.
AI chat assistant:
An in-house LLM, continuously fine-tuned on new data, gives a ChatGPT-like, diabetes-specific experience.
Personalized care:
Care plans adapt to each patient’s health parameters and lifestyle.
Engaging, accessible UX:
Friendly and accessible for users of all ages and tech confidence.
Achievements
My Health Explained took off in its first month.
Users
11,000
in the first month
Patients onboarded right after launch.
App rating
4.9
out of 5
The general review rate of the app.
Consultations
4,000
in the first month
Online consultations with practitioners.
Key features
Personalized diabetes program
A tailored program per diabetes type to track and manage the journey and reduce risk.
Individualized care plans
Plans built from each patient’s health records.
Personalized education
Education tuned to each patient’s needs.
EHR integration
Seamless electronic health-record integration.
Carbohydrate calculator
Quickly calculate carbs from a food database.
Glucose monitoring
Track glucose levels over time.
Diet planning
Plan diets around the patient’s program.
Doctor consultations
Book and run appointments with practitioners.
Reminders & medication
Reminders plus medication search and purchase.
The team behind the project
A cross-functional team delivered the platform end to end — architecture, development, design, analysis and QA.
Client
- 1
PM
- 3
Developers
- 1
Designer
- 1
Business Analyst
- 1
QA
- 1
DevOps
Tech stack
Swift
Kotlin
Javascript
Node.js
Let's build yours
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Get an estimateTestimonials
Excellent programming skills and timely delivery.
They were able to take our poorly documented description and deliver a world-class app.
Folabi Ogunkoya, Founder, Cococure
It's great to know that all of the development is backed up by careful planning.
The app has so far garnered a lot of attention from potential investors. Softermii has very structured project management and utilizes the Atlassian Suite; their team is organized, serious, and professional.
Eriz Zarate, CTO, SoundIt
The team is really flexible with picking up urgent bugs.
I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.
Duncan Mitchell, Managing Director, Co-Founder, TempTribe, London
Softermii delivered a technically sophisticated app.
It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.
David Levine, Founder, Scoby Social
I would highly recommend Softermii for any programming needs.
I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.
Ashley Lewis, VP of Product, Dollar Shave Club
They were really on top of everything.
They know how important my timelines were and they made sure that they’re dead to them and got everything done quickly.
Reece Samani, CEO & Founder, Locum App, London
They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.
The results were consistently top quality and the devs are friendly and responsive.
Shervin Delband, Director of US Operations, ITRex Group
They had logical, well thought-out plans with different execution strategies that had supported our timelines.
Softermii had created largely acceptable deliverables. The team had been cooperative in fixing and improving areas with logical, well thought-out plans with various execution strategies.
Momina Wahab, Director Agile PMO, Convo Corp
Softermii are great with time management and produce high-quality work.
Because of how satisfied we’ve been with their work on this project, we’re exploring bringing them in on a new project as well.
Muna Al Hashemi, Founder of a Proptech Startup
I don't feel they lack in any department regarding getting the job done properly — they are all-encompassing.
They lead a well-planned process to stay within deadlines and budgets and ensure a solid project management experience. The team also praises their ability to incorporate everything they need all around.
Kwesi Peyna, Owner & CEO, Luciid
Their team members were very invested in finding solutions for us.
Softermii brought useful suggestions to the process. The collaboration with developers was close and efficient, and final outcomes for the project are promising.
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