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Walid Farghal, Director General, Event10x
App Development
PetRealTime
PetRealTime is a modern cloud-based telehealth application that allows veterinarians all over the world to communicate with their clients, conduct video meetings and expand their medical practice. It makes pet healthcare more accessible by creating a productive online environment for doctor consultations and animal treatment.
The technology has finally evolved enough to step away from low-quality video streaming and allow multiple-peer multimedia conference calls of high quality. Thanks to PetRealTime, veterinarians can finally reach their clients from any location with internet access.
Intro
Animal healthcare has always been on the frontlines to adopt innovation and drive positive change in the medical world. It has been long overdue that, with all the groundbreaking pharmaceutical and even hardware advancements of the coming years, the integration of IT technologies has been slacking behind. The extent of this shortcoming has been so far-reaching, that even mere logistical challenges like doctor visits have become restrictive in comparison to other mediums of life and business.
Emergencies are not the only case for pet owners to get veterinarian assistance. There are a lot of situations when you need to simply consult your doctor for a follow-up. This applies to post-surgery recoveries, preventive treatment instructions, symptom report and so on. You don’t always have to drive your pet to the clinic.
The team at PetRealTime was among the first few startups to tackle this issue with a cloud-based solution. They’ve set out to create a multimedia doctor-patient application that would empower physicians to offer video meetings from the comfort of their office desk.
In order to ensure stellar technical execution, the product team at PetRealTime has reached out to Softermii, and we were happy to help. Together with PetRealTime, we’ve constructed a successful web-based application that allowed veterinarians to meet their clients via HD video calls as part of a powerful digital platform for client management that now offers highly polished user experience and much more.
Veterinary Telehealth Platform Development Challenge
Long before WebRTC, there was a number of frameworks meant for video communication apps. None, however, could boast sufficient output to allow medical use. None were adapted for the purposes of veterinarian practice either, and so we were tasked to bring this concept into life.
WebRTC is an open-source project supported by Google, Mozilla and Opera which allows Real Time Communications conducted through any browser, including Mac Safari. In itself, it contains foundational components for communications among which are top quality engines for audio/video, network and more. All to ensure a high standard for multimedia data exchange.
The major difficulty we’ve had to face was that, in its early viable iterations, WebRTC had been relatively new at that time, with Safari support only recently added into the roster. We had to be among the first few to channel this raw piece technology into a productive outlet.
With multiple-peer video conferencing at its core, we were also tasked with building a high-end veterinarian telemedicine application for messaging and management. This meant that our product had to include every needed auxiliary feature to help doctors and their clients manage their relationships.
Last but not least, medical secrecy and safety of user data is always a major concern in healthcare. For this reason, we had to adopt all needed security precautions to protect the confidentiality of veterinarians and their client bases.
The Solution
Our engineers have fully mastered WebRTC and refined this amazing piece of technology into its current shape as you can see within the veterinary telemedicine app. They’ve created a performant cloud-based application that addresses veterinarian issues in a brand new way and allows doctors to take their medical practice to a whole new level.
The UX/UI division at Softermii have worked out both client and doctor usage flows to ensure that our product is more than merely a streaming service. In its final version, it covers all angles and addresses their needs head-on.
Thanks to PetRealTime, animal physicians can now manage their business with ease and deliver their services to much wider audiences. PetRealTime offers an enhanced value proposition to pet owners who now avail of a robust functional array which includes messaging, file sharing as well as pet registration and unified record keeping.
The latter now has a much wider choice in terms of professional pool and animal clinics. All doctors are only a couple of clicks away. With the simple matter of driving distance taking lower priority, pet owners can base their choice solely on the quality of service.
In addition, doctors are also able to use the inbuilt dashboard to manage their contact lists. Here, they can organize their appointments and schedule future meetings with their clients. All combined with having record files and prior written exchanges in the same handy secure location.
Among these essential features, we’ve embedded powerful web-video conferencing. The client is now able to run live doctor meetings from the comfort of their home, accessible online user account.
We made sure that, thanks to PetRealTime, you are not limited to one-on-one setup and able to run live video chat with multiple parties. This means that veterinarians are now able to have group discussions on a secure platform without having to all be physically present in the same room. Patients on, the other hand, can involve multiple specialists to take part in the council regarding their case.
The Results
In the end, applying our strong expertise in the healthcare app development we’ve delivered a high-quality web-based veterinarian telemedicine application that has made another milestone in the history of animal care. It is fully compliant with the AVMA Model Veterinary Practice Act and widely used by clinics as well as medical practitioners to render their services more available. At the same time creating a more proficient environment that raises the bar for animal healthcare.
- Cross-browser compatible;
- Adapted for web mobile;
- Compliant with international health regulations;
- Safe to confidentially consult with a physician.
- Safekeeping of pet medical records;
- Full-HD Video consulting;
- Screen sharing;
- Multiple-peer video streaming;
- Online appointment scheduling;
- Quick payments;
- Encryption of data;
- File transfer and storage;
- Secure messenger;
- Chat and VoIP;
- Dashboard for management.
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Excellent programming skills and timely delivery.
They were able to take our poorly documented description and deliver a world-class app.
Folabi Ogunkoya, Founder, Cococure
It's great to know that all of the development is backed up by careful planning.
The app has so far garnered a lot of attention from potential investors. Softermii has very structured project management and utilizes the Atlassian Suite; their team is organized, serious, and professional.
Eriz Zarate, CTO, SoundIt
The team is really flexible with picking up urgent bugs.
I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.
Duncan Mitchell, Managing Director, Co-Founder, TempTribe, London
Softermii delivered a technically sophisticated app.
It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.
David Levine, Founder, Scoby Social
I would highly recommend Softermii for any programming needs.
I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.
Ashley Lewis, VP of Product, Dollar Shave Club
They were really on top of everything.
They know how important my timelines were and they made sure that they’re dead to them and got everything done quickly.
Reece Samani, CEO & Founder, Locum App, London
They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.
The results were consistently top quality and the devs are friendly and responsive.
Shervin Delband, Director of US Operations, ITRex Group
They had logical, well thought-out plans with different execution strategies that had supported our timelines.
Softermii had created largely acceptable deliverables. The team had been cooperative in fixing and improving areas with logical, well thought-out plans with various execution strategies.
Momina Wahab, Director Agile PMO, Convo Corp
Softermii are great with time management and produce high-quality work.
Because of how satisfied we’ve been with their work on this project, we’re exploring bringing them in on a new project as well.
Muna Al Hashemi, Founder of a Proptech Startup
I don't feel they lack in any department regarding getting the job done properly — they are all-encompassing.
They lead a well-planned process to stay within deadlines and budgets and ensure a solid project management experience. The team also praises their ability to incorporate everything they need all around.
Kwesi Peyna, Owner & CEO, Luciid
Their team members were very invested in finding solutions for us.
Softermii brought useful suggestions to the process. The collaboration with developers was close and efficient, and final outcomes for the project are promising.
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